Frequently Asked Questions
What types of windows and doors do you offer?
Answer: We offer a wide range of window and door types including, but not limited to, casement windows, sash windows, bi-folding doors, and composite doors. All our products are available in various materials such as UPVC and aluminium to complement the style of your property.
Are your windows energy efficient?
Answer: Yes, all our windows are designed to improve your home’s energy efficiency. We offer double glazing as standard and provide options for triple glazing. Our products meet and exceed current energy efficiency standards such as part L of the building regulations for the future home stardard, helping to reduce your heating costs and carbon footprint.
We are aware of the future home standards 2025 – is to meet 1.2 overall window value.
Can you provide custom sizes and designs?
Answer: Absolutely! We specialise in bespoke solutions tailored to the specific needs and preferences of our customers. Whether you need custom sizes, shapes, or designs, we can accommodate nearly all requests to match the unique character of your home or commercial property.
How long does installation take?
Answer: The duration of installation depends on the scope and complexity of the project. Typically, a standard window or door installation can be completed within one day. Larger projects or custom installations might take longer. We always aim to minimise disruption and will provide a detailed timeline before starting any work.
Do you offer warranties on your products and services?
Answer: Yes, we provide comprehensive warranties on all our products and installations for residential installations. Our windows and doors come with a guarantee on both the hardware and the workmanship. Specific warranty details vary by product type and material, and all warranty terms will be clearly outlined in your service agreement.
What areas do you serve?
Answer: We primarily serve clients in Gloucestershire and the surrounding areas as we are based here. If you’re located outside this area, please contact us to discuss your project as we take on projects further afield depending on the scope.
How do I get a quote for my project?
Answer: You can request a quote by filling out the contact form on our website, emailing us directly, or by calling our office. We offer a free initial consultation to discuss your needs and assess your property.
Do you handle both residential and commercial projects?
Answer: Yes, we provide services for both residential homes and commercial properties. Our team has extensive experience managing projects of all sizes, from single-window installations in homes to large-scale commercial installations.
How do I maintain my new windows and doors?
Answer: We will provide you with detailed care instructions specific to the materials and products you choose. Generally, regular cleaning and occasional checks to ensure seals and moving parts remain functional will help extend the life of your windows and doors.